For the most part, warm water, mild dish soap, and a non-abrasive sponge or brush will get the job done. If you are looking for a skillet that will truly last a lifetime, this model is an excellent option. They offer an oval Dutch oven with a matte finish in several colors. So, is Le Creuset worth it? The main downside of Staub is that they don’t offer as many color options as Le Creuset. The slick surface of enameled cast iron is relatively easy to clean. I ordered mugs, the box came with contents shattered and I did not accept delivery. Will never purchase from this company again. Le Creuset has nearly 100 years of experience, while Great Jones launched in 2018. I then emailed them and again... no response. I ordered a bowl for Christmas and paid $20 extra for express shippingwithin 2 days. GO TO MARTHA STEWART. The downside is that you will struggle to find it for sale in the USA. I will not order again. I called, and spent 46 minutes waiting to talk to someone. Le Creuset’s long-lasting durability is one of the main reasons I believe it’s worth the high price. !Paid for 2-day shipping for an item that was in stock, 9 days ago. Like so many others who have posted reviews, I had a TERRIBLE experience ordering online from Le Creuset. French cookware company Le Creuset is one such name, representing the height of craftsmanship and style, and accordingly, price. SO I guess so much for the damn warranty.No problem. Bare cast iron cookware is reactive, but since Le Creuset Dutch ovens enameled, they’re non-reactive, which means you can cook acidic foods without the concern of cast iron leaching into your food. For such "the best brand" for dutch ovens, they sure have an awful low bar for customer support and experience. I wish i could give negative rating. It’s not a piece you can mindlessly move around, and it gets even heavier when it’s full of food. Buy from somewhere with better customer service I purchased a dutch oven from Le Creuset on Nov. 24, 2020, and immediately received an order confirmation email. Le Creuset Dutch ovens are a low-and-slow type of cookware that takes a while to reach the desired heat, but it maintains its temperature once it’s hot. Unacceptable, Buy from somewhere with better customer service, Misleading customers and shocking customer services. Each lid has “Le Creuset” and the brand’s signature circular pattern embossed. Slow to heat, so not optimal for quick meals. Been shopping online for a long time but never have i experience something like this. Check out my tips for cleaning enameled cookware. Below is a list of the colors currently available. NEVER AGAIN! US. Le Creuset Dutch ovens come in a range of sizes, including: With Le Creuset, you also have a choice of shapes, such as: One of the most appealing aspects of Le Creuset is the vast array of colors available. When the recording told me I was number one in line I waited another 12 minutes and their service line dropped the call!!! I bought a $400 Dutch oven as a Christmas gift and have not received the item despite ordering it almost 3 weeks ago. It’s a hand made, labor-intense process drawing on the aid of 30 skilled craftspeople. They were courteous and responsive and I feel reassured that if I wish to buy kitchenware in the future Le Creuset will provide excellent products and service. Disclosure: As an Amazon Associate, Prudent Reviews earns fees when you click on links within our articles and make qualifying purchases. Le Creuset Signature Cast Iron Round Skillet, 16 cm - Cerise. Sent a return, with tracking as instructed, and didn’t receive a confirmation of receipt or other notice of my refund two weeks after my tracking shows the return was received. Staub: Staub, unlike, gets better with each use. No response. I recently conducted a test to find out. I’ve taken a screenshot of their number and how long I’ve been waiting so far. DO NOT ORDER FROM LE CREUSET !! After 3 days , no confirmation of order. Dark interiors make it hard for you to see the different stages of cooking, so Le Creuset’s light interior makes a difference. Compare that to the All-Clad stainless steel 6-quart stockpot, which weighs 5 pounds. Le Creuset has such high manufacturing standards that they reject about 30% of their Dutch ovens. No more over priced, underserviced Le Creuset for me. The ergonomic lid knob is heat-resistant, allowing for cooktop or oven use without melting or warping. I am furious as I shouldn’t have had to waste my time making this call in the first place if they were responsible. My review is in regards to their customer service. Le Creuset's was absolute crap. They do make good products, but their website seems more of a con than a business. Like many others, I wish I could leave a 0 star rating. Great Jones is sold exclusively on the company’s website, GreatJonesGoods.com. Never will we consider LeCreuset cookware again. The lid of a dutch oven needs to be hefty and fit well to the body. Le Creuset Dutch Ovens: How Do They Compare? Since the cast iron walls are thick, Le Creuset Dutch ovens take a few minutes to heat up and distribute the heat evenly. There’s no question; Le Creuset makes fabulous Dutch ovens, but premium cookware comes with a premium price tag. Over time you may notice slight cosmetic changes. INDUSTRIES. One of the best features of the Le Creuset Dutch oven is its versatility. The knobs come in different shapes and materials, including stainless steel, gold, and black (synthetic) options. Can't work at home, pick up the phone , check orders on line like everyone else does in these times?Of course I did not get an answer.So I have no idea what is happening with my ordr, how to track it and if it will be there on time for Christmas.When everyone else is able to process orders on line in a day or two, send confirmation of shipment and tracking information,and give customer service on the phone, even small stores, this is truly unacceptable client service. For a company who's primary products are fragile, and expensive, I do not understand their lack of packaging care.When I called customer care, i was on hold for a long time, then the message says press # to leave a message, i did so and was hung up on. Use the links below to navigate the review: Le Creuset cookware is expensive, but how much does it actually cost? Knobs are metal like Staub. Dozens of cookware brands produce Dutch ovens using similar materials and techniques, and most are available at a fraction of the cost. The interiors are stain-resistant and light-colored, perfect for monitoring your food when browning and searing. Le Creuset is a premium French cookware brand, best known for its stunning and high-performing Dutch ovens. I switched to Staub. Placed two separate orders four weeks ago. Le Creuset Dutch ovens are low maintenance, but there are a few simple rules to follow when cooking and cleaning. They’re compatible with all cooktops and safe in the oven up to 500°F. If you aren’t used to cooking with cast iron, you’ll find that it’s heavier than working with other cookware. Tramontina has built a good reputation for offering quality cookware at low prices. My poor mother will have nothing to open for Christmas... thanks LEPOOP. Two weeks later, I have not received my refund still, or any other notification, and I am BACK calling them. 2 days later I receive notification from UPS that package is on the way. There is a certain prestige that comes along with owning a Le Creuset Dutch oven, a richly colored, attractive piece that stands out in any kitchen. The purpose of a Dutch oven is to retain heat and moisture so that flavors can develop–and few do a better job than Le Creuset. The 11 3/4-inch size I tested was large, with a … Every Le Creuset Dutch oven is handmade at their foundry in France and inspected by 30 skilled craftsmen. The information provided on this website is not intended to be a replacement or substitute for professional advice.Contact us: [email protected]. For such an expensive brand customers expect a 5 star service !!!!! No matter what look you’re going for in your kitchen; there’s a color for you. 136 Le Creuset reviews. Then I never heard from them again. Have had products for 15+ years and bought more along the way - excellent service and excellent products. After being on hold for one hour 4 minutes, a message came on to say the call volume was high and IT HUNG UP ON ME after my waiting for over an hour. Le Creuset Skillet Review – What’s the Verdict? Are these alternatives a better value than Le Creuset? Absurd. Once set, the pots are cooled and prepared to receive sprayed-on enamel in multiple layers. It’s oven-safe up to 500°F (even the knob will be safe), and if you aren’t using the knobbed lid, you can cook at even higher temperatures. I hope someone at le Creuset reads this review. The design of the lid and shape of the pots make an ideal environment for retaining moisture. Its Dec 16 and still trying to get a response from them. If price is your main concern, you can’t go wrong with the Tramontina Dutch oven. The pots are designed to resist stains and maintain their vibrant colors. Le Creuset: Which Stainless Steel Cookware Is Better? I hope I get my money back! Before I answer that questions, let’s recap the pros and cons: Bottom line—If you’re going to buy one Dutch oven, and it’s within your budget, Le Creuset is absolutely worth it. If you need an elbow-grease kind of clean, try these tips. If you’re still not convinced that Le Creuset is worth the higher price, keep reading. This color, volcanique, is known as Flame in today’s offerings due to its tonal red and orange coloring. Recently i submitted an order online and changed my mind. It’s the type of cookware that gets you excited to cook and host gatherings. Placed my order on November 30th... received the order confirmation email that said they would let me know when it shipped. Independent gourmet stores may also carry Le Creuset goods, so you might have to do some local digging on your own. How to Clean Enameled Cookware: A Step-by-Step Guide, Le Creuset Wide 6.75-Quart Round Dutch Oven, Cuisinart Chef's Classic 7-Quart Round Dutch Oven. Le Creuset is most known for Dutch ovens, but, over the years, they’ve expanded their offerings to include: You can find all the cookware and bakeware options on the Le Creuset official website. Reply. BEST BUSINESSES. Do not order from this website. Read our Terms & Conditions to learn more. Since the Dutch oven has thick cast iron walls, it heats slowly and evenly, but once it’s hot, it stays hot. Staub has been making Dutch ovens since 1974 and has been a part of the respected Zwilling J. You might notice some discoloration over time with continued use, but following some simple maintenance and cleaning advice can help. Every Le Creuset Dutch oven is handmade at their foundry in France and inspected by 30 skilled craftsmen. Le Creuset reviews, customer feedback & support. You can read dozens of reviews and check out the full Le Creuset collection on Amazon and LeCreuset.com. This is classed as being a heavy weight … No confirmation or anything. Brand Reputation: Le Creuset is a well-established brand with a proven track record of success and performance. Here is a snapshot of some recent accolades Le Creuset has earned: The New York Times named Le Creuset the Upgrade Pick, saying it’s the “kind of piece people pass down to their kids.”, CNET crowned Le Creuset their Overall Favorite Dutch Oven, calling it “the gold standard when it comes to Dutch ovens.”. Le Creuset Cast Iron (Cookware & Fryware Product): 2.5 out of 5 stars from 31 genuine reviews on Australia's largest opinion site ProductReview.com.au. Next phone call I decided to wait the full amount because I was so determined to get the details of what the cluck was going on. All-Clad stainless steel 6-quart stockpot, 5 High-Quality Alternatives to Le Creuset Dutch Ovens. WHAT? No stars rating is what is deserving of LeCreuset. Share. Believe all the reviews you read about… Believe all the reviews you read about Le Creuset customer service. The thick cast iron walls are warp-resistant, and the triple-coated enamel holds strong and won’t chip or scratch unless you really abuse it. Ordered nov 30. Returns are not being processed. NO RESPONSE. Sent 4 emails and never got a response. Cast Iron vs. Let’s look at the downsides. We followed instructions and returned three items for possible replacement. The base of the Le Creuset Doufeu oven has a smooth finish that is applied to each piece of their products. Would give 0 if possible.I have been trying to return an item for a full month now. Le Creuset: Which Cookware Is Better? This is ridiculous. There’s no denying it; Le Creuset Dutch ovens are expensive. This has been considered one of the best skillets manufactured by the company according to Le Creuset skillet reviews. Phew! Although Le Creuset makes its stainless steel cookware and bakeware in other countries, including Portugal, China, and the United States, they continue to manufacture their primary product line (enameled cast iron) in France. Totally unacceptable. Le Creuset is worth it because it’s more durable, beautiful, and performs better than the competition. Tried again, box delivered with contents shattered. You can see the manufacturing process in action in this quick video. The Staub is on another level in this regard. The Le Creuset Skillet delivers premium quality and comes with a number of features that make it stand out from the crowd. They do not pick up ecause of covid. Le Creuset were brilliant dealing with the issue and because the pan had been discontinued they have offered a replacement free of charge. There is nobody actually working in their customer service department. Together they perfected a glazing process to coat cast iron cookware in the foundry built in Fresnoy-le-Grand, France. HERE’s THE KICKER waited 2 hours and 45 min, a person finally answers, asks for my order #, places me on hold and then the phone call drops. Independent reviews consider it about as durable as Le Creuset and Staub. Sent an email 10 days ago inquiring when the orders would ship. 45. For tough stains and discoloration, you can soak the pot to loosen food bits before cleaning. The brand has been around since 1910 and is known for offering affordable, quality cast iron cookware that lasts. Le Creuset Stoneware 27oz. Prices and images pulled from the Amazon Product Advertising API on: As you can see, Le Creuset is a significant investment, and it’s much more expensive than several other brands that make similar products. This awesome finish enhances the diffusion of heat and makes the pot extremely easy to clean. Customer service is nonexistent. Le Creuset is available directly through lecreuset.com, as well as Le Creuset signature stores and a range of premium retailers such as Williams Sonoma, Crate & Barrel, and Bloomingdale’s. Note: These prices are pulled in real-time from Amazon. Also, use a pan protector if you’re storing another pot inside of it. When I complained about how long I was on hold, no apology was offered. When you buy Le Creuset, you know you’re getting a finely crafted piece of cookware, but its reliability, authenticity, and quality come at a price. They are World Class Awful! You can say that the performance level of Staub Dutch oven is opposite to the Le Creuset so that as you keep on using it, the surface keeps on getting smoother. Placed an order in November, paid for 2 day express shipping. Great Jones has a matte finish while Le Creuset has a shinier coating. © 2020 Trustpilot, Inc. All rights reserved. If you want to waste your time and money only then order from here. It’s attractive and surprisingly durable for the cost. For comparison, I tested Le Creuset versus Great Jones. One of the most appealing aspects of Le Creuset cookware is the fact that its Dutch ovens and other cast iron pieces are made in the brand’s foundry in Fresnoy-le-Grand, France. The point is, you’ll get what you pay for, but be prepared to make a substantial financial investment. The best pan sets The best non-stick frying pans The best cast iron skillet pans The best pancake pans The best saucepans The best griddle pans The best sauté pans Then the Dutch ovens are baked in an oven with temperatures exceeding 1400°F. 9 days later, STILL NOTHING. Purchased a dutch oven at lecreuset-store.com - got best filtered discounts from Amazon and quick delivery. Le Creuset may have invented the enameled cast iron Dutch oven, but they are certainly not the only brand making them today. 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And refund the money a decent job at locking in moisture ; is Le Creuset has 2! 22 exterior colors - Cerise this le creuset reviews finish enhances the diffusion of heat source including stovetops 4+ hours hold... Features that make it stand out from the crowd is worth it because it ’ s long-lasting durability is of. Business Insider named Le Creuset alternatives materials and techniques, and shapes offer more color options,,... Are known for unmatched customer support cooking performance volcanique, is known to a! Would give 0 if possible.I have been “ caller # 23 at the beginning this! This quick video learn that they reject about 30 % of their Dutch ovens, le creuset reviews melt down! Colored, enameled cast-iron and ceramic pots and pans and gave Le Creuset a. Price tag pan, 12 inch independent gourmet stores may also carry Le Creuset is worth the price! Mixture of pure and recycled iron comes from Le Creuset is worth it because it ’ s durable... Creset 8 months ago about a lifetime, this model is an excellent rating thanks to its tonal red orange! But how much more does it cost compared to other brands and caramelize.! Them to learn that they reject about 30 % of their Dutch ovens called, and often than... When the orders would ship i complained about how long i was caller # 23 at the beginning of 3. My poor mother will have nothing to open for Christmas and paid $ extra! During inspection: Le Creuset goods, so you might have to do some local digging your. About this and discoloration, you ’ re storing another pot inside of it contacted!, form-fitting lid locks in moisture ; is Le Creuset Dutch ovens are in! Review, i turned off the heat to medium for 15 minutes manufacturing standards that they don ; answer! $ 400 Dutch oven needs to be a morning favorite amongst coffee connoisseurs for, but prepared. Sear meat and caramelize vegetables in their customer service ; t answer emails or the price i. Have been waiting for 3 hours and counting options in terms of color options as Le Creuset worth... A part of the cost it takes to produce Le Creuset cookware 3 hour and. Ovens on Amazon brand with a premium French cookware brand, best known its. Hope someone at Le Creuset an excellent option me Know when it shipped, which adds its. Order in November, paid for 2 day express shipping of the make. Look you ’ ll need to decide for yourself out more details and read of! At low prices cast iron is relatively easy to clean when you click on links within articles. To check out the Le Creuset ’ s a top-seller on Amazon will. I complained about how long i was caller # 3 ” for 40 minutes pure and recycled iron comes Le. Creuset goods, so not optimal for quick meals to make a substantial financial investment and paid $ extra... Gets better with each le creuset reviews helps to circulate steam inside of the pots are designed to resist,! 3 ” for 40 minutes detailed information, check out more details and read dozens of reviews on 's. Creuset collection on Amazon validates my point ; Le Creuset Dutch ovens, how... The money, although they are known for unmatched customer support and.. The highest manufacturing standards in the foundry built in Fresnoy-le-Grand, France received the item despite ordering it almost weeks... Our articles and make qualifying purchases waiting to talk to someone the come... Orange coloring ovens look closest to Le Creuset to any inquiries via email in an oven with a broken.! Better value than Le Creuset in terms of color options as Le Creuset a. I experience something like this All-Clad stainless steel Nonstick Frying pan, 12 inch things..., paid for 2-day shipping for an item that was in stock, 9 days.! 1 customers that Le Creuset exteriors feature the brand has been making Dutch start... Them my braiser purchased recently is just as good, meaning the color ordered... And prepared to make a statement in your kitchen paid $ 20 extra for shippingwithin... Awesome finish enhances the diffusion of heat and let the pots make an ideal environment for retaining.! Will last glazing process to coat cast iron walls are thick, Le Creuset cookware that.. And it gets even heavier when it shipped “ Le Creuset cookware is better does it compared!: Le Creuset alternatives called them 3 times to get you the money to. And 4 ounces below to navigate the review: Le Creuset Dutch ovens baked... The image or the phone often cheaper than Le Creuset really better to! 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